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Noticeboard

FACE COVERINGS

From Monday 6th July, in keeping with Scottish Government guidelines, all patients will be required to wear a face covering when entering the hospital and during your visit at the surgery.  We do have a limited supply of face masks and one can be provided should it be needed but we would kindly ask everyone to use their own where possible.

CORONAVIRUS

Please note that all requests for GP appointments are currently being triaged by telephone.

If you have any symptoms of fever, new continuous cough, change in taste or smell or have been in contact with someone with coronavirus please do not come into the practice. For advice on symptoms please telephone the practice or 111.  Please note that 111 are currently experiencing high call volumes.  

Prescriptions

Due to the current situation with coronavirus the community pharmacies are experiencing a very high demand for their services.  Please leave 72 hours before collecting your prescription.  Please check opening times before visiting the pharmacy.

Public Holidays

The practice will be closed on the following dates:

Friday 18th September 2020

Monday 21st September 2020

Friday 25th December 2020

Monday 28th December 2020

For emergencies only on these dates please phone NHS 24 on 111.

When We Are Closed

The out-of-hours service is provided by ADOC (Ayrshire Doctors on Call) and NHS 24. If you require this service, please phone the freephone number 111.

This service operates from 17:30 - 08:00 Monday to Friday and all weekend. It is staffed by doctors and nurses and is for urgent and emergency problems only.

Your call will be assessed by a suitably qualified healthcare professional.

They will either:

  • offer advice
  • ask you to attend at the Primary Care Treatment Centre at Ayr Hospital
  • or arrange for a home visit.

If you require to use this service, please phone 111
The website address is www.nhs24.com

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

PLEASE NOTE THAT THE PRACTICE WILL BE CLOSED FOR STAFF TRAINING ON THE FIRST THURSDAY OF EVERY MONTH FROM 1.00PM UNTIL 1.45PM

 
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