In order to keep up with current demand for prescriptions and to reduce footfall to the building, we are temporarily increasing the amount of time the prescription ordering phone line is open.  The prescription line will be open from 9.30am to 11.30am until future notice.


For general information about the coronavirus vaccine and its delivery phone 0800 030 8013 (available 8am to 8pm, 7 days a week).  Please note it is not possible to book or change appointments via the helpline.


In keeping with Scottish Government guidelines, all patients are required to wear a face covering when entering the hospital and during your visit at the surgery.  We do have a limited supply of face masks and one can be provided should it be needed but we would kindly ask everyone to use their own where possible.


Please note that all requests for GP appointments are currently being triaged by telephone.

If you have any symptoms of fever, new continuous cough, change in taste or smell or have been in contact with someone with coronavirus please do not come into the practice. For advice on symptoms please telephone the practice or 111.  Please note that 111 are currently experiencing high call volumes.  


Due to the current situation with coronavirus the community pharmacies are experiencing a very high demand for their services.  Please leave 72 hours before collecting your prescription.  Please check opening times before visiting the pharmacy.

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If you have symptoms of coronavirus (cough, fever, shortness of breath, change in taste/smell) please DO NOT attend the practice.  Telephone the practice for advice.  Please only call 111 if you have worsening symptoms as they are experiencing very high numbers of calls at the moment.

To ensure the safety of staff and patients at this difficult time we will be changing some of our services.  Chronic disease annual reviews will be temporarily put on hold.

All requests for appointments will be triaged by one of the doctors.  

You can find up to date advice about Coronavirus on


If you haven't already done so please visit and 'Like' our Facebook page (Dr McCulloch & Partners).  Here you will find the most up to date information on changes happening in the practice and ways to access your healthcare.

GP Practices are Changing

GP services across Scotland are changing to make sure you get to see the right person,  at the right time, in the right place.

Please click on the link below to get more information.

GP Practices are Changing

Public Holidays

Please note the surgery will be closed on the following dates:

Friday 25th December

Monday 28th December

Friday 1st January 

Monday 4th January

If you require to be seen urgently on these days please contact NHS 24/Ayrshire Doctors on Call (ADOC) on 111.

Please make a note of the public holidays and request your repeat medication in plenty of time.

Prescription Line

The prescription line is open every day from 10am to 11am.

We would like to encourage patients who are able bodied and/or have internet access to order their repeat precriptions in one of the following alternative ways:

  • on-line via Patient Access
  • by handing in your repeat prescription ordering slip
  • by filling in a repeat prescription slip at the front desk
  • by post
  • face to face at the front reception desk

Staff Training Notice

Please note that the Practice will be closed for staff training on the last Tuesday of every month from 1.00pm until 1.45pm.

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