Noticeboard

EDITED - STAFF TRAINING CLOSURE

Our GP Practice takes part in a number of Protected Learning Time (PLT) events throughout the year.  This dedicated time allows the practice the opportunity to close for the afternoon to carry out essential staff training and address learning and professional development needs for the whole Practice team.  This Protected Learning time allows us as a Practice to improve on our service delivery and ensure we are providing a high standard of care to our patient population.  


We would like to advise you that the Practice will be closed for a PLT event on the following date:

Wednesday 25th August 2021 from 12.30pm-5.30pm

Between the hours of 12.30pm-5.30pm on this day, if you require urgent medical attention which cannot wait until the following day to be seen by you GP, please telephone the Ayrshire Urgent Care Service on 01563 826930 and a member of staff will be able to assist you with your enquiry.  

The Ayrshire Urgent Care Service will provide a clinical assessment where required and if you require to be seen by a GP within these hours, your GP Practice will contact you directly.

PUBLIC HOLIDAYS

Please note the practice will be closed on the following dates:

Friday 17th September

Monday 20th September

Monday 27th December

Tuesday 28th December

If you require urgent medical advice on these dates please phone 111

PRESCRIPTION LINE

In order to keep up with current demand for prescriptions and to reduce footfall to the building, we are temporarily increasing the amount of time the prescription ordering phone line is open.  The prescription line will be open from 9.30am to 11.30am until future notice.

CORONAVIRUS VACCINE HELPLINE

For general information about the coronavirus vaccine and its delivery phone 0800 030 8013 (available 8am to 8pm, 7 days a week).  Please note it is not possible to book or change appointments via the helpline.

FACE COVERINGS

In keeping with Scottish Government guidelines, all patients are still required to wear a face covering when entering the hospital and during your visit at the surgery.  We do have a limited supply of face masks and one can be provided should it be needed but we would kindly ask everyone to use their own where possible.

CORONAVIRUS

Please note that all requests for GP appointments are still being triaged by telephone.

If you have any symptoms of fever, new continuous cough, change in taste or smell or have been in contact with someone with coronavirus please do not come into the practice. For advice on symptoms please telephone the practice or 111.  Please note that 111 are currently experiencing high call volumes.  

Prescriptions

Community pharmacies are continuing to experience a very high demand for their services.  Please leave 72 hours before collecting your prescription.  Please check opening times before visiting the pharmacy.

Travel Vaccinationsglobal air travel

If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.

There is further information about countries and vaccinations required on the links below: 

Europe Europe & Russia North America North America
Central America Central America South America South America
Caribbean Caribbean Africa Africa
Middle East Middle East Central Asia Central Asia
East Asia East Asia Australasia Australasia and Pacific

It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.

Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.


Travel Health Questionnaire

To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.

clock2 Travel Questionnaire


Travelling in Europe

If you are travelling to Europe the EU has published useful information for travellers on the European website.

 
NHS ScotlandThis site is brought to you by My Surgery Website